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Budapest Jobs | Expertini

Urgent! Change Management - Associate - Local Job Opening in Budapest

Change Management Associate



Job description

What you'll be doing

:

• As the role holder, you will be following ITIL framework
• Responsible for end to end management of customer change requests for different products
• Gathering all information provided from customer and reviewing/validating/coordinating with the involved parties
• Following up with the customer and respective implementation teams
• Chairing CAB meetings
• Reviewing all implemented changes to ensure that they have met their objectives; referring back any that have been backed out or have failed, creating post implementation reviews
• Ensuring operational procedures are in place, maintained and followed as appropriate
• Producing management reports
• Home office is available in this role depending on further agreement

This role will suit you if you have the following skills:


Soft skills:
• Ability to meet the customers’ needs in line with the business requirements
• Focusing on the objectives and the required outcomes of the processes while delivering a service
• Working with a cooperative and positive attitude in a group setting to achieve common goals
• Ability to comprehend and to oversee various aspects of a problem or a situation
 


Professional skills:
• Relevant work experience in a multinational/telecommunications environment
• Strong Microsoft Office knowledge
• Degree qualification is an advantage
• ITIL qualification is an advantage
 


Language skills:
• English on a fluent level

What we offer


Compensation and benefits:
• Attractive salary
• Cafeteria package - HUF 600,000/ year
• Performance-based bonus 
• Comprehensive private health care package for all the employees, which can be extended to family members
• Nursery support for mothers returning from maternity
• Extended paternity leave: 10+10 day fully paid days
• Commuting allowance
• Home office allowance 
• Employee discount opportunities 
• Highly affordable mobile packages for the family as well

Work atmosphere and community:
• New high-class offices both in Budapest and Debrecen
• Wide-range of company and community programmes (including support for different sport activities)

Flexibility:
• Family-friendly culture
• Smart working approach (hybrid working model, 3 together, 2 wherever)


Required Skill Profession

Business Operations Specialists



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