CRM Account Executive

Job description

**Company description**

**About Publicis Groupe**

Publicis Groupe is a leading global communications and full-circle marketing services company.

Our projects range from classic advertising campaigns through digital creative strategy, management, website build projects, in-house production, data-driven media solutions, content creation, maintenance, and global digital communication strategy, to asset creation for several brands, just to mention a few larger areas of our expertise.

In Hungary, our multinational team represents 350 people from across 25 different countries, providing integrated solutions and diverse expertise that shape how Fortune 500 companies and brands communicate from Europe to the US and China.

We are a group of communication professionals deeply rooted in the values of diversity and inclusion, creating an environment that encourages collaboration, growth, and the pursuit of excellence.

We work for better futures at speed by turning the magical combinations of many into the Power Of One.

And we are proud to be the first agency in Hungary to get the Great Place To Work® certification.

**Overview**

**CRM ACCOUNT EXECUTIVE**

We’re looking for a **CRM Account Executive** to join our team and support digital campaign operations for the **North American region for a leading global FMCG brand** .

Reporting to the CRM Account Manager leading the region, you’ll play a key role in coordinating end-to-end CRM campaigns in a loyalty app, ensuring flawless execution, and collaborating with creative-, analytics-, and campaign management teams.

This role is a great fit if you’re organized, proactive, and eager to grow in CRM and digital marketing.

You’ll gain hands-on experience in **campaign management, stakeholder coordination, and regional market strategy** , while working with both internal teams and high-profile client partners across North America.

**Responsibilities**

**Responsibilities:**

+ **Campaign Management** : Coordinate end-to-end campaign execution — from planning, rollout, and optimization to delivery.
+ **Project Management** : Execute quarterly roadmaps, manage deliverables through weekly sprints, oversee daily processes, and ensure alignment with timelines and resources.
+ **User Experience & Optimization** : Create and refine user flows for brand and product campaigns, linking user journeys to business goals.
+ **Market & Product Knowledge** : Build expertise in Pampers Rewards US market, platform features, reward catalog, and KPIs.
+ **Cross-Functional Collaboration** : Brief and coordinate creative, data, and campaign teams to ensure efficient resource allocation.
+ **Client & Stakeholder Management** : Represent the agency with external stakeholders (Procter & Gamble) and collaborate closely with regional lead, CRM, and internal partners.
+ **Operational Support** : Manage financial tracking (POs, invoices), maintain polished campaign documentation, and oversee compliance across partners.

**Qualifications**

**We’re looking for you if you’re…**

+ Experienced (2–3 years) in an agency or client-side role, with a **background in account or project management.**
+ Skilled at **coordinating end-to-end campaign management** — from planning and rollout to optimization and delivery.
+ Comfortable executing quarterly roadmaps, managing deliverables through weekly sprints, and keeping processes running smoothly across teams and partners.
+ **Confident in briefing and aligning cross-functional teams** (creative, data, campaign management) while ensuring resources are effectively allocated.
+ **Organized and detail-oriented** , able to manage financial tracking, documentation, and multiple projects at once.
+ Proactive, independent, and clear in your communication (C1 English preferred).
+ A **collaborative team player** who adapts well to fast-paced environments, can handle repetitive tasks with resilience, and isn’t afraid to step outside your comfort zone.
+ **Curious and analytical,** eager to build expertise in the Pampers Rewards US market, understand KPIs, and connect insights to campaigns.
+ **Excited to grow client relationships,** represent the agency with professionalism, and become a trusted partner to stakeholders like Procter & Gamble.
+ Open to working with **multinational colleagues, clients, and stakeholders,** and comfortable using (or learning) project management tools such as Jira, Smartsheet, or Monday.com.

**Additional information**

**Why Should You Join Publicis Groupe**

+ **Multicultural and diverse environment** : We have more than 350 colleagues and counting, with talents coming from every part of the world.

Why not join us and learn some Portuguese during lunch breaks?
+ **Home office opportunity** : We attend our modern and minimalistic, award-winning open office three times a week, and we have the opportunity to enjoy the comfort of our own home twice a week.
+ **Flexible working hours** : The working hours are also flexible.

While we work for clients and cannot do our jobs during the evening, if you have a dentist’s appointment at 3 p.m., we won't stop you from going.
+ **Work Your World program** : Would you like to experience working from a different country for a couple of weeks?

Start dreaming about your favorite location, because with us, you can do it! Just pick a Publicis Groupe office on the globe and start packing.
+ **Dog-friendly office** : If you have a furry, occasionally barking four-legged best friend, they are more than welcome in the office.
+ **Company events** : Once you've joined us, you'll see that we not only learn each other's native language (remember the unofficial language lessons from above?) but also have regular get-togethers.

We try not to stay thirsty every third Thursday (yes, we call them Thirsty Thursdays!), enjoy different themed parties throughout the year, and boost our creativity with Creative mornings in the Café.
+ **Wellbeing** : Last year, we launched our wellbeing program, Balance by Publicis Groupe Hungary.

We believe that balance is not something to be found, but something to create.

We are fully committed to bringing it into your life, with initiatives such as coaching, round table conversations, workshops, and education on wellbeing available for everyone.

More elements of the program are on the way.

Interested?

Come and join the Publicis Groupe adventure!

Required Skill Profession

Other General