Urgent! ServiceNow DevOps Engineer – Multi-Domain Focus - Local Job Opening in Budapest
Description
& SummaryAt PwC we aim to help our clients be more successful, make better strategic decisions, become more effective, and shape the future.
You can be part of this mission! Let’s do it together!
Join us now as an ServiceNow DevOps Engineer.
What is the scope of the role?
The ServiceNow DevOps Engineer is pivotal in administering, maintaining, and enhancing the ServiceNow platform.
This role extends traditional IT service management responsibilities to also include HR and L&D service domains.
You will engage with the Operations, Support, and Development teams and collaborate closely with the Platform Delivery team to manage software developments, releases, and changes, while focusing on service management across multiple departments.
What will your responsibilities be?
Administer and support the ServiceNow platform
Continuously monitor and report on service levels, platform performance and health, proactively identify and resolve performance bottlenecks, implement performance tuning and optimization
Provide level 2 & 3 support for handling and resolving incidents, communicate with vendor support depending on the context & complexity of issues
Operationalize the Change Management Process by managing and implementing changes to the platform, coordinate with stakeholders of the platform delivery team to schedule and approve changes, while ensuring minimal disruption to services during changes
Support the planning, scheduling, and executing of the platform (vendor) releases and updates
Ensure smooth deployment processes and rollback plans if needed
Maintain existing internal services for platform users as well as develop and deploy new ones (e.g. access requests, group configuration etc.)
Develop, test, and deploy fixes to issues based on proactive measures or reported incidents in alignment with the Development Team
Develop, test, and deploy minor enhancements in alignment with the platform development team to continuously improve platform delivery (covering e.g., architecture, performance, availability, usability, correctness, consistency)
Support and be part of the handover process within the Development Team
What should you bring to the table to make us want you?
Skills:
Strong experience in administering the ServiceNow platform, with special attention to Virtual Agent, Custom Apps, and Service Portal.
Proficiency in ServiceNow modules from the ITSM, ITBM, HRSD and SPM stacks
Knowledge of ServiceNow customization techniques, including form and workflow configuration, UI policies, and business rules
Familiarity with ServiceNow integrations and ability to develop and maintain integrations with other systems using APIs, such as MarkLogic
Knowledge in the areas of HTML, CSS, XML, JSON and Microsoft Azure
Understanding of ITIL processes and best practices
Skilled in software development using ServiceNow (UI Builder, Flow Designer, JavaScript), with an ability to handle Level 3 support queries and engage with vendor solutions when necessary.
Fluency in English
Excellent communication and collaboration skills to work effectively with stakeholders and end-users
Strong problem-solving and troubleshooting skills
Understanding of network concepts, GDPR, data security and information security standards
Ability to manage multiple tasks and prioritize effectively
Meticulous attention to detail and ability to provide well-documented records
Self-driven to stay up to date with the latest features and best practices in ServiceNow
Qualifications:
Education:
A relevant degree, such as a Bachelor's or master’s degree in computer science or information technology is a plus.
Certificate for Certified System Administrator (CSA)
Additional certificates are welcome
Experience:
At least 3+ years of experience in a related role, with a reference list of ServiceNow administration, support and projects tasks completed during that period.
Language:
Fluent in English, both written and spoken
Why choose us?
A work environment filled with diverse tasks and continuous professional development: with us, you'll have the opportunity to gain experience while developing your skills in a motivating and supportive setting.
Flexible working hours and home office options: you can arrange your work schedule according to your needs and partially work from home.
Support on the path to learning and development:numerous business and digital training courses, as well as other workshops, await you to continuously enhance your personal and professional skills.
A diverse benefits package beyond the base salary: in addition to our annual bonus system, every colleague is provided with a SZÉP card, home office support, and private healthcare services.
Company sports opportunities, gym discounts, and various wellness programs ensure physical and mental rejuvenation.
Active community life supported by the company through various programs (e.g., “all staff” events, team-building activities).
You’ll work in a central, comfortable office: our headquarters is located next to Nyugatitér in the prestigious Eiffel Palace.
At PwC, we believe in diversity, as it is the foundation of our responsible culture and long-term value creation.
Our goal is to provide an inclusive and supportive workplace for employees with disabilities.
Sounds interesting?
Apply to join us and continue building your career here!
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Unlock Your ServiceNow DevOps Potential: Insight & Career Growth Guide
Real-time ServiceNow DevOps Jobs Trends in Budapest, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for ServiceNow DevOps in Budapest, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 146 jobs in Hungary and 101 jobs in Budapest. This comprehensive analysis highlights market share and opportunities for professionals in ServiceNow DevOps roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PwC is currently hiring and seeking a ServiceNow DevOps Engineer – Multi Domain Focus to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PwC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a ServiceNow DevOps Engineer – Multi Domain Focus Jobs Hungary varies, but the pay scale is rated "Standard" in Budapest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for ServiceNow DevOps Engineer – Multi Domain Focus typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your ServiceNow DevOps Engineer – Multi Domain Focus interview at PwC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PwC's products or services and be prepared to discuss how you can contribute to their success.
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